Travel Experts Predict 5 Trends for Fall/Winter 2024
Using expert insights from a variety of travel sectors—from ultra-luxury trends a la onefinestay, to budget-travel insights from a&o Hostels, to family travel predictions from Evermore Orlando Resort, and much…
Ginger Checks Into Srinagar
Ginger Srinagar Barzulla — Photo by IHCL Indian Hotels Company (IHCL), India's largest hospitality company, today announced the opening of its second Ginger hotel in Jammu and Kashmir. Ginger Srinagar,…
Navigating Surges in Hospitality Hiring: Essential Tips for Success
Whether guests are at hotel for a getaway, visiting family, or on a business trip, they rely on it to be a trustworthy and welcoming second home. The employees, from…
Diversity in grape varieties in the Swiss vineyard – A boon or a bane?
The following article presents the highlights of a plenary session, moderated by EHL’s Prof. Steffen Raub, held on July 3, 2024 during the American Association of Wine Economists’ summer conference…
AI in hospitality: Creating personalized customer experience
From AI-powered room service that knows your guest’s favorite midnight snack to chatbots that give travel advice like a seasoned globetrotter, artificial intelligence (AI) in hospitality is like having a…
10 best hotel loyalty programs and how to set up your own
Loyal clients are what all hotels strive for. The more loyal the client, the less likely they are to switch to another brand - and hotel loyalty programs are an…
Avalara pulse survey of summer travelers shows short-term rentals gaining traction as a mainstream lodging preference
Avalara, Inc., a leading provider of tax compliance automation software for businesses of all sizes, today announced the findings of a recent survey that sheds light on the preferences and…
China’s foreign exchange reserves up 0.98 pct in August
File photo shows an exterior view of the People's Bank of China in Beijing, capital of China. BEIJING -- China's foreign exchange reserves totaled 3.2882 trillion US dollars as of…
Accor opens 264-Key Novotel in Nara, Japan
Novotel, a leading global brand within the Accor portfolio, proudly announces the opening of Novotel Nara. Situated along the Saho River, known for its stunning cherry blossom trees, the hotel…
Hotel Employee Training Impacts Customer Experience and Happiness
The hospitality industry thrives on delivering exceptional customer experiences, and hotel employee training plays a pivotal role in achieving this goal. Well-trained staff not only provide better service but also…