Houston Marriott Sugar Land Undergoes Major Renovation
Leading hotel management company Remington Hospitality, in collaboration with end-to-end architecture, design, and development firm Premier, as well as Pure Wellness, a leading provider of turnkey antiviral, antimicrobial, and hypoallergenic…
UN Tourism Welcomes First Students to Sustainable Tourism Degree Course
Developed in collaboration with the Lucerne University of Applied Sciences and Arts (HSLU), the three-year Bachelor of Science in International Sustainable Tourism is designed to train graduates capable of leading…
Online Travel Scams Are on The Rise. Here’s How to Stay Safe
Cybercrime and online fraud is not new, and is something many companies from across a wide range of industries have to contend with as a persistent reality of our increasingly…
Radisson Hotel Group introduces new booking service: Radisson Flights
Brussels - Radisson Hotel Group’s has partnered with Etraveli Group to introduce a new booking service – “Radisson Flights” – complementing the Group’s offering, helping to further enhance the guest…
Introducing “The New Quality Of Time: How The World’s New Tempo Is Impacting Hospitality” Report
Time has become the most valuable currency in today’s world, altering how society perceives and manages it. Accor’s new insights report, "The New Quality Of Time," delves into these changing…
Polish Hotel Industry Reaches New Heights With The Opening Of Mercure Szczyrk Resort
The much-anticipated Mercure Szczyrk Resort, a stunning blend of modern design and local tradition, has opened its doors, welcoming guests to an iconic location in the Silesian Beskid. The opening…
Hospitality America to Manage Element by Marriott North Charleston
Greenville, S.C. - Hospitality America has been selected by Contender Development to manage the Element by Marriott Charleston Airport in North Charleston, S.C. Scheduled to open in the second quarter…
Managing people? Start by improving yourself
Most of us have experienced good and bad bosses. And the difference is huge. A good boss makes you feel supported, builds positive workplace relationships, and boosts employee satisfaction. A…
Societal factors can shape how companies best respond after customers misbehave
UNIVERSITY PARK, Pa. – From rule breaking and theft to verbal abuse and foul language, one customer’s behavior can negatively affect another customer’s experience. How hospitality businesses can best respond…
The Secret to Outperforming the Competition: It’s Not Just About Customers
In a recent Amazing Business Radio episode, I interviewed Rony Vexelman, the VP of marketing at Optimove, who said, Companies that put their customers at the center are the companies…