How to Master the Art of Upselling in Hospitality
Upselling has long been a powerful tool for driving incremental revenue in hospitality. But beyond boosting the bottom line, it plays a crucial role in enhancing the guest experience. After…
Now Open: 150-Key Regent Bali Canggu
The Regent brand has expanded its impressive luxury portfolio to the shores of Canggu Beach in Bali, with the highly anticipated opening of Regent Bali Canggu. Nestled on Bali's coveted…
Criterion Hospitality partners with Mews to deliver frictionless, tech-powered experiences
– Mews, the leading hospitality cloud platform, has expanded its partnership with Criterion Hospitality through a multi-year agreement. This collaboration enables Criterion to automate operations, optimise revenue management, and enhance the…
Пълната реч на американския вицепрезидент Джей Ди Ванс в Мюнхен
Длъжен съм да покажа пълната речта на американския вицепрезидент Джей Ди Ванс в Мюнхен на възможно най-много хора, защото това са ценностите, които всички споделяме и които бяха потискани през…
Top 10 Booking Engine Features Shaping Revenue and Conversion in 2025
As we step into 2025, digital transformation continues to drive innovation across the hospitality industry, offering countless opportunities to increase engagement and boost revenue. One tool that stands out as…
10 Tips for Unlocking the Full Potential of Direct Bookings
Direct bookings remain a vital revenue stream for hotels, yet growth in this area remains challenging. While online-direct booking channels have stabilized post-pandemic, their share has increased compared to pre-COVID…
Cvent Reveals the Top 5 Trends Hotels Must Know for 2025
The meetings and events industry is at the crossroads of change and opportunity in 2025. New trends are shaping how events come to life, including unusual venues and AI-driven personalisation.…
Family Experiential Resorts Finding Success
As travel rebounds from the disruption of the COVID-19 pandemic, family travelers are increasingly seeking unique and memorable experiences when selecting a destination. While this trend is not new, it…
Food for thought: Loyalty programs and above-and-beyond customer service
Marriott just reported its 2024 financial results among which was important data about this global chain’s loyalty program Bonvoy. Bonvoy members grew 16% in 2024, reaching 228 million, generating 73%…
Personal AI Agents and the Hospitality Industry: Are Hoteliers Ready?
In the wake of Google CEO Sundar Pichai’s recent assertion that their upcoming Gemini AI aims to become a “universal AI agent” useful in everyday life, hoteliers are asking a…