Munich – Nezasa, a leader in travel packaging technology for the connected trip, today announced a partnership with TrustYou, the world’s largest guest feedback platform. This collaboration seamlessly integrates TrustYou’s hotel ratings and reviews directly into Nezasa’s TripBuilder platform, helping travel sellers to build client trust, validate hotel choices instantly, and increase booking conversions.
The partnership reinforces Nezasa’s commitment to expand its partner ecosystem to deliver an all-in-one platform. By embedding verified review data within the travel planning workflow, Nezasa is equipping its customers with the tools to compete more effectively in the market and enhance their service efficiency.
The integration provides Nezasa customers with access to TrustYou’s data, which analyzes over 140 review sources,, covering more than one million hotels. The partnership introduces a freemium model, allowing eligible Nezasa clients to access top-level hotel ratings and recommendation scores at no cost. For deeper insights, a paid plan provides full review content and sentiment analysis, which enables travel agents to move beyond scores and use detailed feedback to support their recommendations.
Our mission at Nezasa is to provide technology that creates a more efficient and profitable way to sell travel. To do that, we look to integrate with the best partners. TrustYou is the clear global leader in guest feedback, and we are proud to incorporate their trusted, comprehensive data into TripBuilder. Manuel Hilty, CEO of Nezasa
Ben Jost, CEO and Co- Founder of TrustYou, commented: Nezasa is a forward-thinking company in travel technology, and we are excited to work with them on this integration. By combining our review data with their packaging platform, TrustYou insights are more accessible, enabling travel sellers to build stronger relationships with their clients and support their growth.
The Nezasa TrustYou Integration add-on is now available and can be activated instantly for eligible customers, requiring no technical implementation. This seamless integration ensures that up-to-date, reliable review data is available directly within the UI during hotel search and itinerary creation, reinforcing Nezasa’s position as a comprehensive solution for leading travel brands.
About Nezasa
Nezasa is an innovative leader in travel technology, offering a comprehensive platform that empowers companies to seamlessly manage itineraries from beginning to end. Our solutions enable businesses to craft unforgettable travel experiences, minimise manual tasks, and increase sales by tapping into diverse supply sources and expanding into new markets.
TripBuilder is an AI-powered enterprise SaaS solution that allows travel brands to plan, book, and manage post-booking operations for all types of packages, from multiday tours and multicenter trips to simple dynamic packages.
Designed with the needs of enterprise-level tour operators, online travel agencies, and DMCs in mind, the solution supports multiple business models, including B2B, B2C, and B2B2C.
TripBuilder combines the best of SaaS with AI-powered capabilities, an API-centric architecture, and an app ecosystem, all while offering world-class support.
For more information about Nezasa’s travel technology solutions, please visit our website at www.nezasa.com.
Press Enquiries:
Charlotte Lamp Davies, A Bright Approach – [email protected]
Monica Dias – VP of Marketing – [email protected]
About TrustYou
TrustYou is an AI-first, global hospitality platform. Since 2008, hospitality brands from around the world have used TrustYou to transform guest feedback, customer data, and automated interactions into revenue-generating opportunities.
- Customer Experience Platform (CXP): AI-powered insights for exceptional guest experiences. Improve service quality based on surveys and reviews across the web, respond to all feedback with the help of AI, and market your reputation.
- Customer Data Platform (CDP): AI-powered customer data management for more direct bookings. Merge and master your customer data to transform insights into effective marketing, personalized journeys, and higher lifetime value.
- AI Agents: Build your AI agents to boost productivity. Agents are available 24/7 with instant personalized recommendations and answers for frequent direct bookings and lower operational costs.
Learn more at www.trustyou.com.
Alisa Kellermann
Press Contact
TrustYou
View source
Please visit:
Our Sponsor