GAITHERSBURG, Md. — Electro-Media Design, Ltd. (EMD) will showcase the AVaStar “AV Operations Command Center” at The Hospitality Show, Oct. 26-28, 2025, at the Colorado Convention Center in Denver.
As hotels and resorts rely more on technology to enhance guest experiences, EMD and AVaStar are helping hospitality leaders manage property-wide audiovisual (AV) systems with the same structure, consistency, and insight applied to other building operations. The result: improved service, better resource allocation, and stronger return on investment.
Hospitality professionals have mastered the art of managing HVAC, lighting, and security through data and proactive oversight. AV systems should be no different. Our approach helps hotels make technology predictable, efficient, and guest-focused. Eric Bracht, managing director of AVaStar
At Booth No. 1855, EMD will showcase how the AVaStar platform enables hotels and venue teams to centralize AV oversight, track performance, and empower staff through training and standard operating procedures.
Attendees can also enter to win a pair of Apple AirPods Pro 3, featuring real-time translation, a nod to how emerging audio technology can bridge communication gaps and enhance global guest experiences.
Clear communication defines hospitality, Bracht said. When teams have the right tools and technology, guests feel understood-no matter what language they speak.
The AV Operations Command Center: Simplifying AV for Hospitality Teams
AVaStar’s approach helps hotel owners, operators, and management teams:
- Unify Operations: Manage technology assets, maintenance, scheduling, and reporting in one platform.
- Drive Consistency: Standardized workflows and documentation improve reliability and accountability.
- Enhance Profitability: Real-time data enables smarter budgeting and cost control.
- Develop Staff: The AVaStar Academy provides on-demand training and certification resources for all experience levels.
- Scale Seamlessly: Designed for properties ranging from boutique hotels to major convention resorts.
Hospitality Show attendees can access a complimentary three-month trial of AVaStar (a $2,285 value) by visiting Booth No. 1855 or scheduling a meeting by Dec. 31, 2025. The trial includes full platform access, onboarding, and expert support.
Schedule a meeting: calendly.com/ebrachtavs/introduction-to-avastar-operational-support.
About AVaStar
AVaStar, together with its parent company Electro-Media Design (EMD), provides a one-stop shop for all venue-related audiovisual consulting needs. From AV system design to evaluating current systems, developing technology master plans, overseeing system refurbishments, developing strong operational support programs, training and supporting on-site staff, finding a reliable AV provider or simply solving a recurring challenge our services cover the lifecycle of your venue’s technology systems and operation. As independent consultants that do not sell or install equipment, our customers have peace of mind knowing we have their best interests at heart. And with over 35 years and more than 1,300 global projects of experience behind us we can design solutions that meet or exceed customer expectations as well as your goals and budget.
The EMD team created AVaStar to serve the needs of venue management and operations in existing venues, while EMD continues to provide design consulting in audiovisual and acoustics for new construction and CapEx refurbishment projects. In addition to the consulting services listed above, AVaStar works with venue operators to create and support a strong and efficient AV service program, guided by industry experts and utilizing industry best practices. We take the burden off your staff by providing “Know-How: When and Where You Need It.”
About Electro-Media Design Ltd.
Electro-Media Design, Ltd. (EMD) is an independent consulting and design firm with global experience on more than 1,000 projects since 1990. EMD is the leading industry-recognized global thought leader in in meeting, event, and entertainment technologies for hotels, conference centers, and institutional facilities. EMD are the go-to experts for hotel and facility management brands, as well as technology industry trade associations. EMD provides a full range of services in acoustics and technology consulting, from surveys and master plans to project/procurement management, commissioning, and training. EMD does not sell, install, or represent any manufacturers or products. Visit us at www.electro-media.com or call (301) 355-5050.
Barb Worcester
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