DUBUQUE, Iowa – Hotel Internet Services (HIS), a leading provider of advanced internet connectivity solutions for the hospitality sector, announces the successful completion of a major WiFi network upgrade at Best Western Plus Dubuque in Iowa. The full-service hotel property recently partnered with HIS to ensure that seamless internet access is available throughout all onsite areas of the property, including all 150 guestrooms and 8,500 square feet of meeting space.
Offering both standard accommodations and extend-stay units equipped with full-sized kitchens, Best Western Plus Dubuque’s management team is committed to continuous improvement to the hotel’s guest service capabilities, which include keeping pace with modern digital trends and increasing bandwidth needs. The decision to work with Hotel Internet Services reflected its goal of leveraging the most advanced and robust internet technology and industry expertise to deliver high-speed network performance and reliability, regardless of a guest’s physical location on the property.
Cutting-edge network hardware deployed for the upgrade includes WiFi 6 compatible Ruckus access points to ensure scalability and widespread WiFi signal penetration. Following a swift and non-disruptive installation by HIS technicians, hotel staff and guests alike have reported an impressive uptick in network performance. This includes download speeds increasing from 40 Mbps to 459 Mbps, while upload speeds have risen from 20 Mbps to 85 Mbps. In addition to improving online experiences for personal devices, the HIS network upgrade also plays a key role in modernizing guest amenities, with newly added offerings such as in-room content casting and streaming able to receive the bandwidth needed to function flawlessly.
Fast and reliable WiFi is the cornerstone to creating a modern hotel stay experience that meets guests preferences and expectations, so we aimed to upgrade our own capabilities to the best that the industry has to offer and Hotel Internet Services without a doubt is a provider able to deliver. After an easy and straightforward upgrade process, we have received nothing but great feedback from our guests and we look forward to continue providing the same high quality WiFi connectivity thanks to being backed by HIS with its effective support. Shannon Siegert, Director of Sales at Best Western Dubuque
Available 24/7 to both staff and guests, HIS support services are readily available to address any internet performance or troubleshooting issue. By proactively monitoring network health in real-time, experienced HIS technicians can often detect and correct a potential issue before it has a chance to affect guest satisfaction.
For more information about the full range of technology solutions available from Hotel Internet Services, please contact Shelly Chandler at 866-265-7575 Ext. 737 or email [email protected].
About Hotel Internet Services, Inc.
Serving hospitality’s connectivity needs since 2003, Hotel Internet Services, Inc. (HIS) is a leading provider of next generation communications technology, including high-speed internet access, network security and guestroom entertainment. Backed by 24/7 guest service, monitoring and support, HIS innovations include cutting-edge network technology, as well as GuestCast, the industry’s most user-friendly and advanced streaming platform proven to provide the ultimate in-room entertainment experience. GuestCast guarantees user-friendly interaction with QR code-based device-pairing capabilities, and ensures optimal performance with the GuestCast Dashboard. Hoteliers can leverage data-rich analytics and the GuestCast Dashboard to monitor the health and usage of individual casting devices, and to gain insight into the Wi-Fi signal quality of each network access point.
In addition to hotels and resorts, HIS also provides equipment and services to hospitals, casinos, military and student housing, senior living, timeshares, condos, conference centers, apartments, fitness centers and many other commercial venues. Headquartered in Clearwater, Florida, HIS empowers countless hotels and resorts across the U.S, and its services are offered throughout North America, Australia, Latin America and Europe. For more information, please visit www.hotelwifi.com.
Mark Howbrook
PR Manager
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