Hoteliers Don’t Want Your Demo Call: What Sales Teams Need to Change Now
Here’s a reality check: Nobody—literally nobody—is sitting around thinking, Wow, I hope I get another unsolicited demo request today! Yet, sales teams in hospitality and beyond keep hammering inboxes and…
PwC Manhattan Lodging Index – Fourth Quarter 2024
Occupancy, average daily rate (ADR), and revenue per available room (RevPAR) continued to experience strong growth as the market moves toward stabilization. Luxury hotels notably outperformed their lower-priced counterparts across…
Condé Nast Traveller Announces Winners of the UK’s Top New Restaurant Awards 2025
Condé Nast Traveller, the global authority on high-end travel, announced the winners of its second annual UK’s Top New Restaurant Awards, celebrated at an event hosted by Condé Nast Traveller’s…
Optimizing Hotel Selling Prices: who is the right investor at each stage of the life cycle?
Hotel investments represent a dynamic asset class within commercial real estate, attracting a broad range of investor types from private equity firms to real estate investment trusts (REITs) and high-net-worth…
AI, AR & VR: The Future of Hotel Contact & Reservation Centers is Here – Are You Ready?
Let’s be brutally honest: hotel contact and reservation centers are stuck in the past. Clunky processes, slow response times, and missed revenue opportunities drain potential profits. Meanwhile, today’s travelers demand…
AI, Chatbots & Smart Checkouts: What Today’s Luxury Travelers Really Want
Luxury travelers have long expected the best—flawless service, impeccable surroundings, and seamless experiences. But in 2025, excellence is no longer just about aesthetics and service; it’s about efficiency, personalization, and…
Revenue Management Tongue-Twisters. Do you have what it takes?
Revenue Management Tongue-Twisters. Do you have what it takes? — Photo by Infinito We do LOOOOOVVVEEEE our acronyms, no? ADR, RevPAR and to anyone outside the industry it feels like…
European hotels see values rise despite seismic geopolitical shifts, according to latest Hotel Valuation Index
London – Hotel values across Europe showed a steady 2.0% increase in 2024 helped by lower interest rates, modest gains in RevPAR and consistent demand for European travel from international…
From Kitchen To Table: Robotics Is Reshaping Hospitality
Let me paint you a picture of a typical modern restaurant experience. You and your family sidle up to the hostess stand. Instead of greeting you warmly, the greeter holds…
Rosewood Hotels & Resorts® Celebrates Milestone Moment With Opening Of First Standalone Residences In The Heart Of Beverly Hills
Rosewood Hotels & Resorts® has launched a monumental chapter in its residential journey with the debut of Rosewood Residences Beverly Hills. A reflection of luxury reimagined, this exceptional property marks…