AI in Hospitality: Transforming Service, Operational Efficiency, and Personalization
At its core, hospitality is all about service. In an industry where personalized experiences are paramount, Artificial Intelligence (AI) presents numerous opportunities to enhance operational efficiency and elevate customer service.…
Issue 790: The Independent Hotel as a Cultural Force
Boutique hospitality is asserting its influence across business, policy, and culture. With BLLA’s Boutique Hotel Investment Conference returning to New York on June 4, the spotlight is once again on…
Winning the Direct Booking Game: Your Hotel’s Path to Profitability
Here at OTA Sync, we've helped hundreds of properties increase their direct bookings by an average of 31%. How? By focusing on strategies that actually work instead of industry myths.…
OTAs vs. Metasearch: The Hotel Marketing Dating Game
Imagine you’re navigating the dating app scene. OTAs (Online Travel Agencies) are like matchmakers who introduce your hotel to a broad pool of potential guests. You pay them a commission…
U.S. hotel results for week ending 10 May
ARLINGTON, Va. – The U.S. hotel industry reported negative year-over-year comparisons, according to CoStar’s latest data through 10 May. CoStar is a leading provider of online real estate marketplaces, information…
Hotel Projects Under Construction in the Middle East Increase 8% YOY at Q1 2025
The Q1 2025 Hotel Construction Pipeline Trend Report for the Middle East from Lodging Econometrics (LE) reveals, at the Q1 close, the hotel construction pipeline in the region increased to…
UN Tourism Names Dr. Larry Dwyer as Winner of 2025 Ulysses Prize
The Ulysses Prize is UN Tourism’s highest academic honor, awarded to individuals whose work has significantly advanced the understanding and development of tourism through knowledge creation and its practical application.…
The Shelborne By Proper Is Now Open in Miami Beach
The Shelborne By Proper — Photo by Proper Hospitality, LLC. The Shelborne By Proper — Photo by Proper Hospitality, LLC. The Shelborne By Proper — Photo by Proper Hospitality, LLC.…
Negotiation Mastery for Commercial Leaders
Former hostage negotiator Sandy Hein, Negotiation Instructor and Coach, The Black Swan Group, knows a thing or two about high-stakes communication. At HSMAI’s Commercial Strategy Week, she’ll show hospitality leaders…
CBRE Hotels Forecasts Modest RevPAR Growth in 2025 as Urban Locations Continue to Outperform
CBRE forecasts that revenue per available room (RevPAR) will grow modestly in 2025, driven by the continued outperformance of urban locations benefiting from increased group and business travel, as well…