How All-in-One PMS Capabilities Help Independent Hoteliers Adapt to Recovering Business Travel Demand
Business travel has not experienced a typical path to recovery post-COVID, but the industry’s focus on leisure travelers will be tested as it increases. In January, the U.S. Travel Association…
Why Voice and Guest Data are the Future of Direct Bookings
Hotels are sitting on a goldmine of guest data, but few are fully capitalizing on its potential. Dylan Cole, Managing Director EMEA at Revinate, explains how the latest Benchmark Report…
Why Hospitality’s Future is Conversational, Data-Driven, and AI-Powered
The hospitality industry produces vast amounts of data, yet many hotels struggle to translate it into actionable insights. At ITB Berlin, Infor's VP of Hospitality Strategy, Alan Young, unveiled the…
Considering How AI Will Impact Spa Operations
If there’s one phrase to remember for how AI and spa will intersect, it’s ‘technology-adjacent therapies’. That is, for our industry where human-to-human contact is ever-so-centric to guest satisfaction, it’s…
What the Department of Labor Says about Restaurant Managers Taking Tips & How to Stay Compliant
It was a busy Saturday night at a luxury resort restaurant. Short-staffed and overwhelmed, the Assistant Restaurant Manager, Alex, rolled up his sleeves and started bussing tables, taking orders, and…
From Magpies to Babysitters: Cheat Sheet to Wellness Innovation in Hospitality
Does innovation always need to be technology-based? Also in wellness, or in hospitality? This question comes up often during discussions with hospitality, wellness or spa colleagues. Being intrigued by the…
The USALI 12th edition is finally out. Why is this good news and why it is never too late to adopt it.
The USALI 12th edition is finally out. Why is this good news and why it is never too late to adopt it. — Photo by Created by HN with DALL·E…
Hospitality Net
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From New York to Osaka, Here’s Where Hilton is Opening and Renovating This Season
As Hilton enters the second quarter of the year, the hospitality company looks forward to opening the doors to some incredible properties and debuting exciting renovations. Waldorf Astoria Hotels &…
U.S. hotel results for week ending 15 March
ARLINGTON, Va. – The U.S. hotel industry reported negative year-over-year comparisons, according to CoStar’s latest data through 15 March. CoStar is a leading provider of online real estate marketplaces, information…