The Theatrical Arrival of a New Hotel Concept: ‘The Other House Covent Garden’ to Open in Q4 2025
Following the success of the group's South Kensington debut in 2022, The Other House Covent Garden is set to open in Q4 2025. Showcasing the brand's 'Residents Club' concept, blending…
IRIS’ Digital Ordering chosen by The Hoxton, Poblenou to boost F&B revenue and free up staff time
IRIS, a global market leader in digital F&B ordering and concierge solutions for hotels, has been selected by The Hoxton, Poblenou to provide guests with a modern, accessible means of…
3 preventable hotel scenarios with identity resolution
“Do you even know me?” Probably one of the scariest things a guest could ask a hotelier. And it happens more than you think. A guest walks into a hotel,…
What Will Your Customers Give Up for a More Convenient Experience?
Imagine this … you’re running tight on time for a meeting and want to grab a cup of coffee. Do you choose to stop at the café that serves delicious…
The Tipping Point of 2024: Data Takes Center Stage As the New Currency for Hospitality
2024 marks a tipping point for the hospitality industry - it's the year in which we witnessed a pivotal transformation where data has all but surpassed even dollars as the…
Crossing the Luxury/Digital Divide in Hospitality
It’s a question often posed on general session conference stages or in media interviews with hoteliers; designed to give insight into how those operating at the highest levels of the…
Striking the Right Balance: Navigating Technological Investments in Casino Resorts
In the bustling world of casino resorts, where guests seek a harmonious blend of excitement, relaxation, and indulgence, technology plays a pivotal role in shaping the guest experience. With a…
Loyalty Program Membership, Contribution, Liability, and Costs Continue to Grow
Strong loyalty programs help hotel brands lower customer acquisition costs, increase direct-to-consumer access, and offset occupancy shortfalls during shoulder periods and weaker economic conditions. After analyzing publicly available data from…
HFTP Announces 2024–2025 Global Executive Committee and Board of Directors
Hospitality Financial and Technology Professionals (HFTP®) has announced its 2024–2025 HFTP Global Executive Committee and Board of Directors, effective November 1, 2024. The new HFTP Global Board of Directors, comprising…
Griffin Hotel Management LLC Merges Into Meyer Jabara Hotels
Danbury, Conn. - Griffin Hotel Management LLC, a hospitality company spanning multiple generations, has merged into Meyer Jabara Hotels. Effective immediately, Griffin will transition 14 assets to the MJH umbrella,…