Crossing the Luxury/Digital Divide in Hospitality
It’s a question often posed on general session conference stages or in media interviews with hoteliers; designed to give insight into how those operating at the highest levels of the…
Striking the Right Balance: Navigating Technological Investments in Casino Resorts
In the bustling world of casino resorts, where guests seek a harmonious blend of excitement, relaxation, and indulgence, technology plays a pivotal role in shaping the guest experience. With a…
Loyalty Program Membership, Contribution, Liability, and Costs Continue to Grow
Strong loyalty programs help hotel brands lower customer acquisition costs, increase direct-to-consumer access, and offset occupancy shortfalls during shoulder periods and weaker economic conditions. After analyzing publicly available data from…
HFTP Announces 2024–2025 Global Executive Committee and Board of Directors
Hospitality Financial and Technology Professionals (HFTP®) has announced its 2024–2025 HFTP Global Executive Committee and Board of Directors, effective November 1, 2024. The new HFTP Global Board of Directors, comprising…
Griffin Hotel Management LLC Merges Into Meyer Jabara Hotels
Danbury, Conn. - Griffin Hotel Management LLC, a hospitality company spanning multiple generations, has merged into Meyer Jabara Hotels. Effective immediately, Griffin will transition 14 assets to the MJH umbrella,…
Olde Mill Inn Leveraging Maestro All-In-One PMS and LodgIQ AI Integration to Wow Guests, Drive Revenues
MARKHAM, Ontario - Maestro, the hotel industry’s leading Web Browser-based cloud and on-premises All-In-One property-management system, teamed with preeminent commercial strategy platform LodgIQ to improve operations, communications and business forecasting…
Regency Hotel Management Rolls Out Silverware POS Across Its Multi-Property Enterprise
Markham, Ontario - To support its growing portfolio of hotel brands, independents, conference centers, and state park lodging, Regency Hotel Management has selected Silverware to implement point-of-sale systems across its…
Duxton Hotel Perth selects Shiji’s PMS to power digital transformation
SYDNEY, Australia – Shiji, the hospitality technology leader, is proud to announce its partnership with Duxton Hotel Perth, a renowned luxury five-star hotel in Western Australia. The Duxton Hotel Perth…
ChatGPT’s Real-Time Web Search is a Game Changer for Hotel Marketing
Vlog The launch of real-time web search capabilities in ChatGPT marks an exciting new chapter in the way we search for information online. While Google has been the default for…
A high return on experience
Hotel managers that I speak with, know that the festive period is especially magical for hotel guests and employees. The gala events, unique menus, gifts for guests and decorations can…