Using AI-equipped service robots: the customer point of view
Artificial Intelligence has been widely adopted across various industries, bringing transformative benefits and driving innovation in business operations. However, from the point of view of customers, the advantages of service…
Hyatt Announces Thompson Playa del Carmen Main House and Beach House to be Rebranded as Hyatt Centric Playa del Carmen
The lifestyle hotel is expected to resume operations as a Hyatt Centric branded hotel by the end of the year, marking the second Hyatt Centric property in Mexico. Hyatt Hotels…
Hilton Celebrates Global Week of Engagement, Partners with Keep America Beautiful to Support Community Revitalization
MCLEAN, Va. – Hilton, a global leader in hospitality, reported the significant impact of its annual Travel with Purpose Week, a global week of community engagement among its nearly half…
From Stays to A Holistic Ecosystem: When Loyalty Meets Digital to Elevate Client Relationships
As the hospitality industry continues to evolve, Accor's ALL loyalty program stands at the forefront, driving growth and enhancing guest experience and relationship. With a mission to foster guest loyalty…
Mercure opens first hotel in Bulgaria
Mercure, a leading brand within the Accor group, today announces the opening of Mercure Sofia City, the brand's first hotel in Bulgaria. Located in the vibrant Manastirski Livadi district, one…
Novotel Nairobi Westlands Opens
Novotel, one of Accor's flagship brands and a champion of balanced living, is proud to announce the opening of Novotel Nairobi Westlands, Kenya. Situated in the vibrant Westlands area, the…
greet enters Benelux with sustainable hotel at Brussels Airport
greet, Accor's beacon of sustainable hospitality, proudly announces the opening of greet Brussels Airport Zaventem, the brand's first hotel in the Benelux region. Located less than a five-minute drive from…
Groundbreaking Ceremony for Sofitel Dublin Airport: A New Era of Luxury Hospitality in Ireland
Accor and the Arora Group are proud to announce the groundbreaking of the highly anticipated Sofitel Dublin Airport, a new luxury hotel set to redefine the hospitality experience at Ireland's…
ASHG (Alchemy Step Hotel Group) Completes Acquisition of Gresham Belson Hotel, Brussels
Alchemy Step Hotel Group (ASHG) is delighted to announce the successful acquisition of the Gresham Belson Hotel in Brussels, Belgium, effective as of November 1st, 2024. This acquisition further expands…
Bob W to operate across all Nordic capitals after securing first Stockholm property
Tech powered hospitality operator to open aparthotel building in Stockholm Seven-storey former hotel building is located in the heart of city centre’s Norrmalm district Part of Bob W’s rapid expansion…