AI, Chatbots & Smart Checkouts: What Today’s Luxury Travelers Really Want
Luxury travelers have long expected the best—flawless service, impeccable surroundings, and seamless experiences. But in 2025, excellence is no longer just about aesthetics and service; it’s about efficiency, personalization, and…
Revenue Management Tongue-Twisters. Do you have what it takes?
Revenue Management Tongue-Twisters. Do you have what it takes? — Photo by Infinito We do LOOOOOVVVEEEE our acronyms, no? ADR, RevPAR and to anyone outside the industry it feels like…
European hotels see values rise despite seismic geopolitical shifts, according to latest Hotel Valuation Index
London – Hotel values across Europe showed a steady 2.0% increase in 2024 helped by lower interest rates, modest gains in RevPAR and consistent demand for European travel from international…
From Kitchen To Table: Robotics Is Reshaping Hospitality
Let me paint you a picture of a typical modern restaurant experience. You and your family sidle up to the hostess stand. Instead of greeting you warmly, the greeter holds…
Rosewood Hotels & Resorts® Celebrates Milestone Moment With Opening Of First Standalone Residences In The Heart Of Beverly Hills
Rosewood Hotels & Resorts® has launched a monumental chapter in its residential journey with the debut of Rosewood Residences Beverly Hills. A reflection of luxury reimagined, this exceptional property marks…
Trends and Applications of Capitalization Rates and Room Revenue Multipliers for Limited-Service Hotels
This article provides an overview of capitalization rates and rooms revenue multipliers, as well as a summary of recent trends for these metrics and their role in the valuation of…
Italy Market Outlook 2025 – A Strong Recovery and a Promising Future
As global tourism rebounds, Italy stands out as one of the most attractive hospitality investment markets in Europe, surpassing pre-pandemic levels in both visitor numbers and ADR growth. Unlike Spain,…
State leaders, hotel industry, and advocates call to strengthen human trafficking training in Massachusetts hotels
BOSTON – Today, Massachusetts lawmakers, hospitality industry leaders, and survivor advocates gathered at the Massachusetts State Capitol to highlight the urgent need to implement human trafficking recognition training across the…
Social Media Matters More Than Ever
In 2025, social media isn’t just a tool—it’s one of the main pillars of a hotel’s marketing strategy. Worldwide, 35% of travellers now use platforms like Instagram and TikTok for…
Penn State Hospitality Management Event To Honor Cvent CEO and Founder Reggie Aggarwal
The 2025 Penn State Hotel & Restaurant Society (PSHRS) Industry Awards and Reception will be held on Tuesday, April 8, at the Nittany Lion Inn. The event, a tradition of PSHRS and…