Five Things Not to Do When Giving Gifts to Customers and Employees
Valentine’s Day was last month. It is a time when you acknowledge the people you love and care about, often with a gift. I’ve written a number of articles about…
Hilton Announces Plans for Canopy by Hilton’s First Ski Destination Hotel at New Deer Valley East Village
Canopy by Hilton at Deer Valley is latest hotel addition anticipated as part of Deer Valley Resort's expansion project and Canopy Brand's first hotel in Utah. Hilton (NYSE: HLT) today…
Hotel Equities Forms Strategic Partnership with Pinnacle Hotel Group
ATLANTA, GA - Hotel owner, operator and developer, Hotel Equities (“HE”), announced today a strategic partnership with well-respected, Arkansas-based Pinnacle Hotel Group. Pinnacle’s current hotel portfolio and its robust development…
New Zealand Sustainability Leader Sudima Hotels Adopts SiteMinder as It Overhauls Technology Stack, Seeks New Efficiencies
New Zealand’s Sudima Hotels has adopted SiteMinder, the world’s leading hotel distribution and revenue platform, to drive new efficiencies and elevate the revenue-generating capabilities of its seven premium hotels. The…
The Foundation of High-Performing Teams – Psychological Safety
What Is Psychological Safety, Really? Harvard researcher Amy Edmondson defines psychological safety as "a shared belief held by members of a team that the team is safe for interpersonal risk-taking."…
Cambodia’s Most Anticipated Island Escape JATI Opens April 1
JATI, an exclusive private island retreat by the acclaimed creators of Shinta Mani Hotels, will open its doors on April 1, offering a unique blend of Khmer-inspired luxury and barefoot…
Hilton and Black Label Hotels Strengthen Partnership with New Brussels Airport Hotel
Hilton Garden Inn Brussels Airport — Photo by Hilton Hilton Garden Inn Brussels Airport — Photo by Hilton Hilton Worldwide has announced a new collaboration with hotel operator Black Label…
A Titanic Obsession | By David Lund
As I write this, the submarine with five souls on board is missing and time is running out. They have barely a few hours of oxygen left. There has been…
How to overcome revenue managers’ aversion to the direct online channel?
Recently, a revenue manager reacted to my LinkedIn post about independent hoteliers’ overdependence on the OTAs by stating Even with the best intentions, money and talent, there's no way independents…
Hotel Internet Services Introduces BeyondTV SmartRoom with Casting—a Complete In-Room Entertainment and Information Solution
Clearwater, FL - Hotel Internet Services (HIS), a leading provider of advanced connectivity and entertainment solutions for the hospitality industry, is excited to announce the launch of BeyondTV SmartRoom, an…