Introducing “The New Quality Of Time: How The World’s New Tempo Is Impacting Hospitality” Report
Time has become the most valuable currency in today’s world, altering how society perceives and manages it. Accor’s new insights report, "The New Quality Of Time," delves into these changing…
Polish Hotel Industry Reaches New Heights With The Opening Of Mercure Szczyrk Resort
The much-anticipated Mercure Szczyrk Resort, a stunning blend of modern design and local tradition, has opened its doors, welcoming guests to an iconic location in the Silesian Beskid. The opening…
Hospitality America to Manage Element by Marriott North Charleston
Greenville, S.C. - Hospitality America has been selected by Contender Development to manage the Element by Marriott Charleston Airport in North Charleston, S.C. Scheduled to open in the second quarter…
Managing people? Start by improving yourself
Most of us have experienced good and bad bosses. And the difference is huge. A good boss makes you feel supported, builds positive workplace relationships, and boosts employee satisfaction. A…
Societal factors can shape how companies best respond after customers misbehave
UNIVERSITY PARK, Pa. – From rule breaking and theft to verbal abuse and foul language, one customer’s behavior can negatively affect another customer’s experience. How hospitality businesses can best respond…
The Secret to Outperforming the Competition: It’s Not Just About Customers
In a recent Amazing Business Radio episode, I interviewed Rony Vexelman, the VP of marketing at Optimove, who said, Companies that put their customers at the center are the companies…
How Edwardian Hotels London Saved Thousands of Hours Using AI in Reputation Management
Kris Leszczynski, the Group General Manager of Service Operations at Edwardian Hotels London, faced the challenge of managing a high volume of online reviews across multiple luxury hotels. With over…
RoomPriceGenie Launches Free Revenue Management Content Library to Empower Independent Hoteliers
Steinhausen, Switzerland – RoomPriceGenie, developer of an award-winning revenue management solution for hotels, is proud to announce the launch of the free, online Revenue Management Content Library, which gives independent…
Shiji’s PMS goes live in Florence, Italy with the new Ruby Bea Hotel
BARCELONA, Spain – Shiji, the global leader in hospitality technology, is proud to announce the successful implementation of Shiji Enterprise Platform at Ruby Bea Hotel Florence, marking a significant milestone…
Alliants Launch 1 LiVNG, a strategic partnership with Hospiria to Revolutionise Residential Real Estate Technology
London, UK – Alliants, a leader in luxury hospitality technology, is proud to announce the launch of 1 LiVNG, a groundbreaking new venture, in partnership with Hospiria, focused on transforming…