The world’s best hotels for 2024 revealed
The Capella Bangkok didn’t have the easiest of beginnings. It opened in 2020, in the first year of a global pandemic that had the hospitality industry on its knees. However,…
27% ръст на неуточнения износ за ЕС.
27% ръст на неуточнения износ за ЕС. Та колко да е неуточнен този износ? За полугодието това е 1 875.7 милиона лева. Приложение 1 Близо 2 милиарда само за шест…
76% спад на чуждите инвестиции Януари
76% спад на чуждите инвестиции Януари – Юли спрямо същия период на миналата година. Приложение 1 Тогава чуждите „инвестиции“ са били 2 513.4 милиона евро, а тази година цели 604.3…
Talsey and Visual Matrix Partner to Revolutionize Guest Communication for Hoteliers
Dallas, TX – Talsey AI, a leading AI-powered guest communication tool, partners with Visual Matrix, a renowned property management system provider. This engagement aims to enhance guest experiences and streamline…
Hospitality is like building bridges — you need the right tools
In this week’s episode of the Hotel Moment podcast, Robbert Manussen, Area General Manager Taiwan at IHG Hotels & Resorts, joins Karen Stephens, Revinate CMO, to share how he’s used…
The Hospitality Customer You Didn’t Train For
Fundamentals in Accident Training Shaping how well we execute service to our guests is a primary function of hotel and restaurant training. From the front of house to the back,…
Artificial Intelligence Is Checking Into Your Hotel – Are You Ready?
Even though artificial intelligence has been a part of our lexicon for more than seventy years, artificial intelligence remains the latest bright shiny thing. Businesses large and small feel compelled…
International Tourist Arrivals hit 96% of pre-pandemic levels through July 2024
According to the latest World Tourism Barometer by UN Tourism, around 790 million tourists travelled internationally in the first seven months of 2024, about 11% more than in 2023 and…
How Ritz-Carlton’s “Ladies and Gentlemen” Mantra Can Guide Us All Now in Hospitality
I recently had the chance to spend time with Horst Schulze, co-founder of The Ritz-Carlton Hotel Company. While preparing for our conversation, I asked my hospitality industry friends what they…