Bansko Hotels
Centara Life Wisma Hotel Ratchaburi — Photo by Centara New hotel management agreement brings Centara's signature hospitality to growing cultural centre. Centara Hotels & Resorts, Thailand's leading hotel operator, and…
Area of Operation: Europe Number of properties: 42 Number of rooms: 300 Solutions implemented: Reviewpro Reputation This Case Study Includes: A summary of Hotelatelier’s journey to improving guest satisfaction with Reviewpro Reputation.…
There’s more data available about your guests than ever before. Today, we’re learning about travelers who visited our websites, began searching dates and locations, but left without booking. This provides…
Rotana, one of the leading hotel management companies in the region with over 79 properties across the Middle East, Africa, Eastern Europe, and Türkiye (MENAT), has reinforced its position as…
SAN FRANCISCO, CA, USA (March 2025) — Revinate, a global leader in hospitality technology, released its highly anticipated annual Hospitality Benchmark Report. The 2025 Hospitality Benchmark Report features data from…
Business travel has not experienced a typical path to recovery post-COVID, but the industry’s focus on leisure travelers will be tested as it increases. In January, the U.S. Travel Association…
Hotels are sitting on a goldmine of guest data, but few are fully capitalizing on its potential. Dylan Cole, Managing Director EMEA at Revinate, explains how the latest Benchmark Report…
The hospitality industry produces vast amounts of data, yet many hotels struggle to translate it into actionable insights. At ITB Berlin, Infor's VP of Hospitality Strategy, Alan Young, unveiled the…
If there’s one phrase to remember for how AI and spa will intersect, it’s ‘technology-adjacent therapies’. That is, for our industry where human-to-human contact is ever-so-centric to guest satisfaction, it’s…
It was a busy Saturday night at a luxury resort restaurant. Short-staffed and overwhelmed, the Assistant Restaurant Manager, Alex, rolled up his sleeves and started bussing tables, taking orders, and…