STAY announces the launch of STAY Academy, a comprehensive training platform designed to provide hotel professionals with certified courses that enhance their skills and improve guest experiences.
Tailored for hotel chains, resorts, and independent hotels, STAY Academy offers courses focusing on maximizing the use of the STAY Guest Experience OS, enhancing teamwork, and ensuring effective operations.
The first certification, “Main Features Expert,” is now available. It provides training on STAY’s essential features. Participants will benefit from free, unlimited access to all courses, allowing them to learn at their own pace.
As a leading guest experience platform in the hotel technology industry, STAY serves top chains such as Radisson Hotels, Barceló Hotels, Minor Hotels, Palladium Hotels, and Viva Wyndham. Currently, STAY is utilized by over 1,400 hotels across 70 countries.
Hotels utilizing STAY enable guests to connect live with staff through chat, receive timely alerts and notifications about relevant information and promotions, or easily access all hotel services and schedules via their smartphones, among many other features.
With just a few taps, guests can effortlessly book tables or order room service. They can also schedule spa treatments, provide instant feedback to staff, and communicate directly with hotel personnel without needing landlines—many hotels are even removing traditional telephones thanks to STAY’s capabilities.
The platform continuously evolves to introduce new features that enhance hotel efficiency and improve guest satisfaction. This leads to reduced wait times, increased revenue, and higher operational efficiency.
Recognizing the significant impact on hotels, staff, and guests, developing an online training platform was crucial in an industry with high turnover. STAY Academy aims to streamline operations and foster collaboration among hotel teams, serving as a valuable resource for those looking to improve their proficiency with the STAY Guest Experience OS.
With a user-friendly Content Management System (CMS) and robust integration capabilities, the STAY Guest Experience OS optimizes staff operations, increases revenue, and provides valuable analytics to improve internal processes.
About STAY
Top hoteliers use STAY”s Guest Experience OS to provide access to all hotel services from the guests” smartphones. In addition to reducing annoying lines at the front desk, the hotel will streamline staff operations and increase guest consumption. More than 1,000 hotels in 67 countries rely on us to optimize their guest experiences, and Hotel Tech Report named us the “Best Guest App 2023”. We work with a variety of prestigious hotel chains like NH Hotels, Barceló Hotels, Riu Hotels & Resorts, Hoteles Meliá, Palladium Hotel Group, Vincci Hotels, Viva Wyndham Resorts or Hyatt Inclusive Collection among others. And we help hundreds of independent hotels and resorts too. Simple to implement, intuitive to use. It’s always about making guests and staff lives easier. Guest Experience Made Easy. More information at www.stay-app.com.
Oier Fano Dadebat
PR & Content Marketing Manager
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